Terms and Conditions
Last Updated: June 2026
Welcome to Salesforce Gyaan Academy (“Company”, “we”, “our”, or “us”).
These Terms and Conditions govern your access to and use of our website, training programs, educational content, mentorship services, webinars, recordings, community platforms, and related services.
By accessing our website or enrolling in any program offered by Salesforce Gyaan Academy, you agree to be bound by these Terms and Conditions.
If you do not agree with these Terms, you should not use our services.
1. About Our Services
Salesforce Gyaan Academy provides educational and training services related to:
- Salesforce Development
- Lightning Web Components (LWC)
- Salesforce Integrations
- Apex Programming
- APIs and Authentication
- Agentforce and AI Technologies
- Career Guidance and Mentorship
- Related Technical Training Programs
All services are provided for educational purposes only.
2. Eligibility
By using our services, you confirm that:
- You are at least 18 years old or have permission from a parent or guardian.
- Information provided during registration is accurate.
- You will use our services in compliance with applicable laws.
3. Enrollment and Payments
Enrollment is confirmed only after successful payment.
Salesforce Gyaan Academy reserves the right to:
- Accept or reject enrollments.
- Modify course schedules.
- Change trainers, sessions, or delivery methods when necessary.
- Cancel or postpone batches due to operational reasons.
Course fees are subject to change without prior notice.
4. Intellectual Property Rights
All materials provided through Salesforce Gyaan Academy are protected by applicable intellectual property laws.
This includes but is not limited to:
- Training Videos
- Live Sessions
- Recordings
- Presentations
- PDFs
- Notes
- Assignments
- Source Code
- Projects
- Templates
- Graphics
- Website Content
- Branding Materials
All intellectual property rights remain exclusively owned by Salesforce Gyaan Academy.
Enrollment grants a limited, non-transferable, non-exclusive license for personal learning purposes only.
5. Strict Prohibition on Content Sharing
Users shall NOT:
- Share course recordings with others.
- Share paid notes or study materials.
- Upload content to YouTube or social media.
- Publish source code externally.
- Distribute learning resources publicly.
- Sell or resell course materials.
- Share meeting links with non-enrolled individuals.
- Allow unauthorized access to purchased programs.
Any unauthorized sharing, copying, redistribution, piracy, or commercial exploitation may result in:
- Immediate termination of access.
- Permanent removal from programs.
- Legal action where applicable.
- Claims for damages and losses.
6. Community Guidelines
Users participating in WhatsApp groups, community forums, webinars, or support channels agree to:
- Maintain respectful communication.
- Avoid abusive or offensive language.
- Avoid harassment or discrimination.
- Avoid spam, advertising, or self-promotion.
- Respect the privacy of other participants.
Violation may result in suspension or removal without refund.
7. Student Responsibilities
Students are responsible for:
- Maintaining internet connectivity.
- Maintaining device compatibility.
- Completing exercises and assignments.
- Protecting login credentials.
- Following classroom and community guidelines.
Learning outcomes depend significantly on individual effort and participation.
8. No Employment or Placement Guarantee
Salesforce Gyaan Academy provides educational and mentoring services only.
We do not guarantee:
- Job Placement
- Employment Opportunities
- Promotions
- Salary Increases
- Interview Selection
- Certification Success
- Specific Career Outcomes
Results vary based on individual skills, effort, experience, market conditions, and employer requirements.
9. Recordings and Live Sessions
Certain programs may include:
- Live Sessions
- Recorded Sessions
- Workshop Recordings
- Webinar Content
Availability of recordings may vary by program and batch.
Salesforce Gyaan Academy reserves the right to modify, remove, replace, or discontinue access to recordings at its discretion.
10. Refunds and Cancellations
Refunds shall be governed by our separate Refund Policy available on the website.
By enrolling, users acknowledge and agree to the applicable refund terms.
11. Limitation of Liability
To the maximum extent permitted by law, Salesforce Gyaan Academy shall not be liable for:
- Indirect Damages
- Consequential Damages
- Loss of Business
- Loss of Income
- Loss of Employment Opportunities
- Data Loss
- Service Interruptions
- Technical Failures Beyond Our Control
Use of our services is at your own discretion and risk.
12. Website Availability
We strive to maintain uninterrupted service availability; however, we do not guarantee:
- Continuous Access
- Error-Free Operation
- Uninterrupted Website Availability
Maintenance, upgrades, technical issues, or third-party outages may occasionally affect service availability.
13. Privacy
Use of our services is also governed by our Privacy Policy.
Users are encouraged to review the Privacy Policy available on our website.
14. Termination of Access
Salesforce Gyaan Academy reserves the right to suspend or terminate access without prior notice if:
- These Terms are violated.
- Unauthorized sharing is detected.
- Fraudulent activity is suspected.
- Harmful conduct affects our platform, students, or business.
Termination may occur without refund where violations are established.
15. Modifications to Terms
We reserve the right to update, modify, or replace these Terms and Conditions at any time.
Updated versions will be posted on this page with a revised effective date.
Continued use of our services constitutes acceptance of the updated Terms.
16. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Nagpur, Maharashtra, India.
17. Contact Information
Salesforce Gyaan Academy
Founder: Mr. Prashant Sontakke
Email: salesforcegyaan@gmail.com
WhatsApp: +91 7276207183
For questions regarding these Terms and Conditions, please contact us using the details above.
