Privacy Policy
Last Updated: June 2026
Salesforce Gyaan Academy (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, process, disclose, and protect information obtained through our website, training programs, webinars, mentorship services, communication channels, and related services.
By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information directly from you, automatically through your use of our services, or from third-party service providers.
Personal Information
We may collect:
- Full Name
- Email Address
- Mobile Number
- City, State, and Country
- Professional Information
- Employer Information (if voluntarily provided)
- Training Enrollment Information
- Communication Preferences
Payment Information
Course payments may be processed through secure third-party payment providers.
We do not store complete debit card, credit card, banking credentials, UPI PINs, or other sensitive payment authentication information on our servers.
Technical Information
When you access our website, we may automatically collect:
- IP Address
- Browser Type and Version
- Device Information
- Operating System
- Referring URLs
- Pages Visited
- Session Duration
- Date and Time of Access
- Website Interaction Data
Communication Data
We may retain communications exchanged through:
- Website Forms
- Social Media Platforms
- Training Support Channels
- Community Groups
- Webinar Registrations
2. How We Use Your Information
We may use collected information to:
- Process course registrations and enrollments
- Deliver training programs and educational services
- Provide access to course materials and learning resources
- Manage student support and mentorship activities
- Respond to inquiries and requests
- Improve our website, content, and services
- Analyze platform performance and user engagement
- Send service-related communications
- Prevent fraud, abuse, unauthorized access, or security threats
- Comply with legal and regulatory obligations
3. Marketing Communications
We may send information related to:
- Training Programs
- Masterclasses
- Workshops
- Educational Content
- Product Updates
- Learning Resources
- Community Activities
- Promotional Campaigns
You may opt out of marketing communications at any time by contacting us or using any unsubscribe mechanism provided in the communication.
Service-related communications may still be sent when necessary for course delivery or account administration.
4. Cookies and Tracking Technologies
Our website may use cookies, analytics tools, pixels, and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze traffic patterns
- Measure campaign effectiveness
- Enhance user experience
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
5. Analytics and Third-Party Services
We may use trusted third-party services, including analytics, communication, hosting, payment processing, marketing automation, and customer support platforms.
These services may collect and process information in accordance with their own privacy policies.
Examples may include:
- Website Analytics Tools
- Email Communication Platforms
- Payment Gateway Providers
- Video Hosting Platforms
- Cloud Infrastructure Providers
- CRM and Marketing Systems
We encourage users to review the privacy policies of such third-party providers.
6. Information Sharing and Disclosure
Salesforce Gyaan Academy does not sell, rent, trade, or commercially distribute personal information to third parties.
Information may be shared only when necessary:
- With trusted service providers supporting our operations
- To comply with legal obligations or lawful requests
- To enforce our legal rights
- To investigate fraud, abuse, or security incidents
- During mergers, acquisitions, restructuring, or business transfers where legally permitted
All authorized third parties are expected to maintain reasonable confidentiality and security measures.
7. Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against:
- Unauthorized Access
- Accidental Disclosure
- Misuse
- Alteration
- Destruction
Despite our efforts, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.
8. Data Retention
We retain information only for as long as reasonably necessary to:
- Provide services
- Fulfill contractual obligations
- Maintain business records
- Resolve disputes
- Enforce agreements
- Meet legal and regulatory requirements
When information is no longer required, reasonable measures are taken to securely delete, anonymize, or archive it.
9. International Users
Our services are operated from India.
If you access our services from outside India, you acknowledge that your information may be transferred to, stored, and processed in India or other jurisdictions where our service providers operate.
By using our services, you consent to such transfer, storage, and processing.
10. Children’s Privacy
Our services are intended primarily for students, professionals, and individuals seeking technical education and career development.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.
11. Your Privacy Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw previously provided consent
- Object to certain processing activities
- Request clarification regarding data usage
Requests may be submitted using the contact details provided below.
12. Third-Party Websites
Our website may contain links to external websites, platforms, products, or services.
Salesforce Gyaan Academy is not responsible for the privacy practices, content, security, or policies of third-party websites.
Users should independently review the privacy policies of any third-party services they access.
13. Policy Updates
We reserve the right to update, revise, or modify this Privacy Policy at any time.
Any changes will be posted on this page along with an updated “Last Updated” date.
Continued use of our website and services following any updates constitutes acceptance of the revised Privacy Policy.
14. Contact Us
For questions, concerns, or requests relating to this Privacy Policy, please contact:
Salesforce Gyaan Academy
Founder: Mr. Prashant Sontakke
Email: salesforcegyaan@gmail.com
WhatsApp: +91 7276207183
We will make reasonable efforts to respond to privacy-related inquiries within a reasonable timeframe.
